Return to Help Index
Shipping and Returns
Shipping Information

United States:

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

International Shipping:

Unfortunately, we are no longer able to serve orders to orthodontic offices outside of the USA. We can now only ship to registered distributors that are licensed by their countries’ authorities to import medical and sanitary products from the USA.

In the past, Reliance Orthodontics has been able to ship to our orthodontist customers’ international addresses. However, both our customers, and us at Reliance, are experiencing increasing regulatory complications. Therefore, to be able to follow new regulatory directives, if you need to receive Reliance Orthodontics products at a non-USA address, you should place your orders with one of our many international distributors.

Please click on the below link to see our Reliance Orthodontics International Distributor List to find a distributor in your area:

International Distributor List

If you have any questions, please feel free to send us a message via our Contact Us page

What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
What is the return policy?
  Please see our Returns page for complete details regarding our return policy.